Find out if the agency offers Language Line. Look on the website if you are not sure Call or visit the agency Ask for Language Line by saying “Language Line” and the name of your language in English. You will be asked to wait while the official gets the interpreter. It usually takes about
2 minutes. You will be introduced to someone on the
phone who speaks your language. You can be sure your business will be kept
private You will not be charged for the service.